Last updated: 26 April 2026
1. About these terms
These terms govern your use of goldstarcaresolutions.com.au and the services provided by Goldstar Care Solutions Pty Ltd (ABN 51 272 283 476) ("Goldstar Care", "we", "us"). By using this website, requesting information, or engaging us as a service provider, you agree to these terms. Care services are governed by separate service agreements that take precedence where there is any inconsistency.
2. Use of this website
This website provides general information about our services. You agree not to use it to: misrepresent your identity; submit false referral or contact information; attempt to access systems you are not authorised to access; or copy, scrape, or republish content for commercial use without our written consent.
3. Information accuracy
We work hard to keep this site accurate and up to date, but care, NDIS, and Support at Home rules change frequently. Information here is general only and is not a substitute for advice from a qualified professional or for the terms of your individual care plan or service agreement.
4. Care services
If you become a Goldstar Care client, services will be provided under a written service agreement that complies with NDIS Practice Standards, Aged Care Quality Standards, and applicable consumer law. Pricing, cancellation rules, and your rights and responsibilities are set out in that agreement.
5. Intellectual property
All content on this site — including text, graphics, logos, and brand elements — is owned by Goldstar Care or used with permission. You may share or quote our content for non-commercial purposes with attribution.
6. Liability
To the extent permitted by law, our liability for any loss arising from your use of this website is limited to re-supplying the information or services concerned. Nothing in these terms limits or excludes any non-excludable consumer guarantees under the Australian Consumer Law.
7. Changes
We may update these terms from time to time. The most current version will always be posted here, with the "last updated" date at the top.
8. Governing law
These terms are governed by the laws of Victoria, Australia. Any dispute will be heard in the courts of Victoria.
9. Contact
Questions about these terms? Reach us at info@goldstarcaresolutions.com.au or (03) 5222 5399.